Once you’ve realized you’ve been targeted by a spam caller, do you know what you need to do to prevent it from happening a second time? Learning how to report spam calls are just one of the highly recommended solutions designed to reduce the risk of continuous spam threats. Although reporting these scams cannot put an end to your phone privacy problem for good, they are helpful in ensuring the government is aware of the offender and in preventing others from becoming victims.
Before taking time out of your busy day to report a spam call, it’s important to identify if the call was in fact spam. It can be difficult to identify the true intentions of an unsolicited call, especially if the call catches you off guard. To help equip you with the tools to unmask the motives behind the call you’ve received, the FTC has found these common denominators and phrases you should look out for when identifying a phone scam:
- You’ll get a free bonus if you buy our product.
- This investment is low risk and provides a higher return than you can get anywhere else.
- We’ll just put the shipping and handling charges on your credit card.
- Government agencies calling your phone directly demanding payment.
- You have to make up your mind right away.
- You’ve been specially selected (for this offer).
- You’ve won one of five valuable prizes.
It’s also important to note that legal entities, government departments (such as the IRS), and businesses typically have other mechanisms of communication besides calling. For example, the IRS will always notify you of any outstanding issues or payments via mail, and will never call directly soliciting payment over the phone. If you find yourself in this situation and are concerned about the debt you may owe, requesting a payment validation via mail will ensure you are not at risk for phone fraud.
If the suspicious call you’ve received fits the above description, filing a complaint with the FCC is a viable solution for peace of mind. Reporting the call won’t stop the caller from attempting to scam you again, but it can help the FCC flag offenders and protect other consumers from becoming victims. Following the below steps will help you successfully report a spam call to the FCC and ensure these spammers do not reach your phone again.
Step by Step Instructions
Step One: To file your complaint online go to www.fcc.gov/consumer . This is the official FCC page to file an online complaint about phone, TV, radio, internet, emergency communication, & access for people with disabilities. For information on filing a complaint by mail or phone, click here.
Step Two: Click on the ‘Consumer Complaint Center’ button on the left-hand side of the screen.
Step Three: Select File a Complaint: Phone to ensure you report abuse for the appropriate communication channel.
Step Four: Complete the Consumer Complaint form. As you become more specific in your complaint, additional fields will be added to the form. Make sure to be as clear as possible, by providing the phone number, date & time of the call, if you had previously opted out of communication from this number, and if the caller had been advertising any products or services.
Step Five: Once submitted, you will receive an email from the FCC immediately after filing your complaint, of which will provide your complaint ticket number and additional helpful consumer information.
Final Step: The best way to ensure you are not a victim of phone fraud is to ensure you never pick up a spam call or allow them to ever reach your phone. However, this can be difficult as reporting spam calls won’t stop callers from contacting you. We highly recommend you install RoboKiller on your iPhone. RoboKiller automatically blocks more than 100,000 spam calls from ringing, even if the calls come from spoofed caller IDs. The RoboKiller app is available for iOS, click below and start today!