FAQs
What is Truecaller?
Truecaller is a caller ID and spam blocker app founded in 2009 by two Swedish engineering students. Their original intention was to identify unknown callers so mobile phone users could tell who was trying to contact them. Like many other spam blocker apps, Truecaller fends off known scammers by cross-referencing a blocklist.
Robokiller, on the other hand, takes things a step further by using
audio fingerprinting and real-time call screening to provide comprehensive spam blocking — that means spammers don’t have to already be on a list to be blocked. It also allows us to continue blocking spammers even after they change their numbers.
Is Truecaller available on Android and iPhone?
Truecaller is indeed available on both Android and iPhone. However, some of Truecaller’s features (from their limited free version all the way up to the Gold tier) only work for Android users, leaving iPhone owners paying for services they can’t take advantage of. In contrast, Robokiller offers its
full range of premium features to Android and iPhone users alike, so everyone can enjoy the comfort of living spam-call-free™.
How much does Truecaller cost?
Although Truecaller offers a free version, most of its features are only available when users pay for the Premium and Gold tiers. Truecaller’s Premium package costs $29.90 per year or $10.99 every three months. The Gold tier will run you a hefty $249 per year — and iPhone users still won’t get to experience all of its features. Robokiller, on the other hand, provides all users with its full complement of features at $4.99 per month or $39.99 per year, with a
free 7-day trial.
Is Truecaller secure and private?
Security and privacy are the very principles that spam blocker apps seek to protect, so they should be of paramount importance to the companies that make the apps. Unfortunately, there have been complaints from Truecaller users and non-users alike that call these principles into question.
According to their official privacy FAQ, your phonebook won’t be made public or searchable, as long as you install the app from the Google Play Store or Apple App Store; that is, if you live in the EU or UK. If you live in another country or install the app from a different source, you will be asked to register for Enhanced Search, at which point the service will upload your contacts. When a Truecaller user uploads their contacts, the service obtains significant amounts of data regarding people who never consented to have their information released.
The official FAQ also states that Truecaller shares information with certain third-party services in order to find and correct bugs and improve the app — and to show you advertisements.
How does Truecaller make money?
Truecaller offers free and paid versions of the app, but they make money off of both. While the Premium and Gold users pay for the app every three months or annually (depending on the tier they choose), the free version also brings in ad revenue. Advertisers pay Truecaller to promote their products on the app, so when users view the ads, the company gets paid.
How do I uninstall Truecaller?
If you encounter issues with Truecaller and decide to switch to a more complete
spam blocking app, don’t forget to deactivate your Truecaller account. You can do this by going to Settings, then accessing the Privacy Center tab, and finally tapping Deactivate Account. Once you’ve deactivated your account and uninstalled the app, go to Truecaller’s unlisting page and enter your phone number and country code to remove your number from their database. Note that it may take up to 24 hours for the changes to take effect.
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